Kinetic Basement Solutions In Clifton Park, Saratoga Springs & Albany NY
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Job Completion Survey

Reviewed By: Bob Matthews
Location: Schenectady, NY

How was your experience with the first phone call to the company? 5 Stars5
How would you rate the quality of the installation and services provided? 5 Stars5
How was the cleanup process? 5 Stars5
How would you rate your overall experience with Kinetic Basement Solutions? 5 Stars5
Comment Imagine my surprise on Christmas day when, after 2 days of warm weather melting off 30” of fresh snow, discovering my sump pump wasn’t working! Visions of bailing water through the holiday weekend danced through my head. Sent an email to Kinetic Basement, fully expecting a Monday am response. But then, Christmas turned jolly again, when Kinetic called me Christmas night (!). What other business does THAT? The next day (Saturday), their tech replaced my pump and upgraded my Kinetic-installed French drain system (added 2nd backup pump and battery backup). Far exceeded my holiday weekend expectation! Kinetic has the best customer service!!
Overall Rating 5 Stars

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